Privacy Policy

1. Who We Are

Greek Squad LLC provides IT support services, including printer setup, driver assistance, and troubleshooting across the USA & Canada.

2. Data We Collect

• Contact data (name, email, phone) when you submit forms.
• Technical data (device/OS info, model numbers) to match drivers and provide support.
• Usage/diagnostic data (error logs, performance metrics) to improve reliability.
• Cookies and similar technologies for analytics and basic site functionality.

3. How We Use Your Data

• To respond to support requests and provide services you’ve asked for.
• To improve our site, services, and troubleshooting outcomes.
• To communicate important updates about services or policies.

4. Legal Basis for Processing

• Contract necessity (providing support/services you request).
• Legitimate interests (site security, product improvement).
• Consent (where required, e.g., certain analytics/cookies).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for core functionality, analytics, and advertising purposes. You can manage your choice via the cookie banner on our site or through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for site functionality and security.
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics).
• Advertising Cookies: Used to deliver relevant ads and measure campaign effectiveness.
• Preference Cookies: Remember your settings and preferences.

6. Data Retention

We keep data only as long as necessary for the purposes described above, or as required by law. Contact us to request deletion where applicable.

7. Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

• Access, correction, deletion, and portability (where applicable).
• Object to or restrict processing in certain cases.
• Withdraw consent where processing is based on consent.

9. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children.

10. Advertising and Third-Party Services

Google Ads: We use Google Ads to promote our services. Google and other third-party vendors may use cookies to serve ads based on your prior visits to our website or other websites on the Internet.

Remarketing: We may use remarketing services to advertise on third-party websites to previous visitors of our site. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network.

Opt-Out Options:

• Google Ads Settings: https://www.google.com/settings/ads
• Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout
• Network Advertising Initiative (NAI): https://www.networkadvertising.org/choices/
• Digital Advertising Alliance (DAA): https://www.aboutads.info/choices/

Third-Party Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

11. Data Sharing and Third Parties

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and providing services (e.g., payment processors, hosting providers).
• Advertising Partners: Google and other advertising networks to deliver targeted advertisements.
• Analytics Providers: Google Analytics and similar services to understand site usage.
• Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

12. Do Not Track

We do not respond to DNT signals; you can manage data collection through cookie preferences and browser settings, or use the opt-out links provided above.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

14. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at support@greeksquadusa.com or call +1-888-401-3698.

15. Changes to This Policy

We may update this policy from time to time. Material updates will be reflected on this page with a revised date.

16. Contact

Greek Squad LLC
405 W. GREENLAWN AVE. #G11 LANSING, MI 48910
Phone: +1-888-401-3698
Email: support@greeksquadusa.com · helpgreeksquad@gmail.com